DELIVERY INFORMATION
- Delivery charges are quoted excluding VAT. This will be added to the order at the checkout.
- Eligibility for Next working day delivery is for orders placed before 3.00PM Monday-Friday, all orders after this time will be processed the following day. Orders placed after 3PM on Friday will be shipped out Monday. (Please note this service is not guaranteed and excludes unforeseen order delays, promotional days such as 'VAT Free', and single-item shipping).
- Standard delivery is next working day if the order is placed at 3.00pm. Delivery is Monday to Friday between 7.00 am to 6:30 pm, please ensure somebody is available during these times to receive the delivery. Please note, during busier periods delivery could take 3-5 working days. In this instance, you will be notified by the courier.
- Small order delivery is available for orders with a single item. This service uses a courier bag for shipping rather than box. The service used for this is Royal Mail Tracked 24
- Free delivery is available for orders over £100 excluding VAT.**
- Delivery costs vary based on postcode and location, though our standard rates are £3.99 for DPD, £3.99 for Parcelforce. All non single item delivery services are next working day delivery.
Courier Service | Eligibility | Exclusion |
Free Next Working Day (Parcel Force/DPD) | Over £100 (excluding VAT) placed before 3.00pm | Excludes Highlands, Islands, Northern Ireland. These are free delivery over £250 |
Age Verification Service Next Working Day (Parcelforce) | Orders placed before 3.00pm | Excluded Postcodes |
Royal Mail 24 tracked Monday to Friday Delivery | Single Item orders placed before 3.00pm | Excludes Bank Holidays. |
**Excludes Highlands, Islands, Northern Ireland and Bank Holidays.
**Please be aware that in some instances we may have to change couriers from your chosen courier, to ensure you receive your order in time.
INTERNATIONAL DELIVERY
International delivery is currently unavailable at this time.
TRACKING INFORMATION
Orders can be tracked via the courier using your tracking number. Please include a valid mobile number when placing your order to receive delivery notifications.
To track or manage your parcel using your tracking number.
ParcelForce: https://www.parcelforce.com/track-trace
Royal Mail: https://www.royalmail.com/track-your-item
In the event your order arrives damaged, i.e there is visible damage to the packaging we ask that you either sign for it as damaged in order for us to make a claim or refuse delivery and request it be sent back to us. We will inspect the damage and send out a replacement to you.
The Supplier shall have no liability for any failure to deliver the Goods to the extent that such failure is caused by 1) a Force Majeure; 2) The Customer’s failure to provide the Supplier with adequate delivery instructions for the Goods; 3) A third party carrier service for example; Freight companies/Aircraft Delivery Companies for international deliveries overseas.
ORDER INFORMATION
Please leave a suitable contact method, any complications may result in delivery delay if we can not get in touch.
If an item is out of stock a refund may be issued instead.
We have recently introduced the ability for self served chosen delivery dates on your orders. Please note that whilst we will try to the best of our ability to deliver on this date, complications may arise and your order may sometimes be delayed.
RETURNS
We operate a free 60-day return service. You can return items for up to 60 days after receiving your original order if you change your mind. Any order discrepancies or missing items must be reported within 48 hours of receiving the order. All goods will be inspected upon return. In the unlikely event that an item is not suitable for resale, it may be sent back to you. Please ensure return parcels are packaged securely. Return parcels are the responsibility of the customer until the parcel is received and accepted by Hairdressing Supplies Lincoln. We advise customers to take photographic evidence in the case of courier damage.
To return your order please email hello@hairdressingsupplies.com, call us on 01522717405 or get in touch through our contact form.
ELECTRICAL GOODS
We do not accept returns of electrical goods wherein the packaging has been opened and the item has been removed from the packaging, unless the product is deemed faulty.
On receipt of faulty items within the 60 day return window, Hairdressing Supplies Lincoln will inspect the items and determine whether the item can be repaired or replaced. If we are unable to repair or replace the item a full refund will be issued. This process may take up to 14 working days.
If in the case an electrical item is faulty and is outside of the 60 day return policy window customers are advised to check the warranty period and contact the manufacturer directly.
HYGIENE, SCISSORS AND SIMILAR ITEMS
Hairdressing Supplies Lincoln cannot accept returns such as scissors, clippers, razors, manicure or pedicure implements, tweezers which have been used, due to strict hygiene regulations.
Please also be aware that sharp items such as scissors or razor blades will require an adult with valid ID to be preset to accept delivery. This is to comply with section 141A of Criminal Justice Act 1988. The delivery of these products can only be through the courier ParcelForce. Further, there are postal areas that are unavailable for ParcelForce age verification service to deliver to.
SURCHARGED POSTCODES
Some areas of the UK come with additional costs to us when shipping. Unfortunately, we have no choice but to pass these costs on to customers shipping to these addresses.
Additionally, we are unable to offer shipping of sharp items including scissors and bladed items to some postcodes, due to our courier restrictions. If you encounter issues with shipping sharp items, please contact us to go through the best steps to take to get your items delivered
RETURNS MISSING OR DAMAGED ITEMS
If you're looking to return a faulty or incorrect item please get in touch at hello@hairdressingsupplies.com or call the team on 01522 717405.
Any order discrepancies or missing items must be reported within 48 hours of receiving the order.
NOTES AND KNOWN ISSUES
DPD may attempt delivery on Saturdays. If this is the case and you are not in do not worry, they will automatically retry the delivery on the following Monday.
Royal Mail may attempt deliveries on Saturdays and Sundays. If this is the case and you are not in do not worry, they will automatically retry the delivery on the following Monday.
Last updated: 12/12/2024
Product Details
Fanola No Red Shampoo: Preserve Your Cool Brunette Tones
Introducing Fanola No Red Shampoo, specifically formulated for brunette hair that suffers from oxidation due to sun exposure, heat, and chemical treatments. This gentle cleansing shampoo, rich in green pigments, effectively removes unwanted red tones from brown and chestnut hair, leaving it smooth and hydrated. Ideal for both colored and natural hair, it maintains cool brown tones while adding softness and shine to your locks.
Key Features of Fanola No Red Shampoo
The Fanola No Red Shampoo offers a range of benefits that make it an essential part of your hair care routine for brunettes:
- Removes Unwanted Red Tones: The green pigments in the shampoo reduce oxidation in the hair and remove unwanted red reflects, preserving your cool brown tones.
- Perfect for Colored or Natural Hair: Whether your hair is dyed or naturally brown, this shampoo is suitable for maintaining your desired cool brown hues.
- Softens and Smooths Hair: The gentle formula not only removes red tones but also adds softness and smoothness to your hair.
For best results, use the Fanola No Red Shampoo alongside the Fanola No Red Mask to create a complete hair care routine that delivers deeply moisturized, radiant hair with a cool brown reflect. Remember to wear disposable gloves during application.
How to Use Fanola No Red Shampoo
To get the most out of your Fanola No Red Shampoo, follow these simple steps:
- Wet your hair thoroughly.
- Apply the shampoo to your hair, focusing on the mid-lengths and ends.
- Massage the shampoo gently into your hair and scalp.
- Leave the shampoo on for 1 to 5 minutes, allowing the green pigments to neutralize red tones.
- Lather and rinse your hair well.
For optimal results, use the Fanola No Red Shampoo in conjunction with the Fanola No Red Mask. This nourishing mask, also rich in green pigments, further reduces oxidation and unwanted reflects, maintaining cool brown tones while adding softness and smoothness to your hair. By incorporating both products into your hair care routine, you can enjoy deeply moisturized, radiant hair with a cool brown reflect.
Aqua (Water), Sodium Laureth Sulfate, Sodium Cocoamphoacetate, Decyl Glucoside, Cocamidopropyl Betaine, Parfum (Fragrance), Citric Acid, Sodium Gluconate, Guar Hydroxypropyltrimonium Chloride, Triethylene Glycol, HC Blue No. 15, Benzyl Alcohol, Propylene Glycol, Basic brown 17, Basic Yellow 87, Basic red 76, Sodium Hydroxide, Sodium Chloride, Methylchloroisothiazolinone Methylisothiazolinone, Magnesium Chloride, Magnesium Nitrate, Glycerin, Orchis Mascula Extract, Phenoxyethanol.
Reviews
Delivery & Returns
Next Day Delivery aim on all orders placed before 3PM